Privacy Policy

Privacy Policy

Introduction

Welcome to https://bus-rental-in-dubai.terratrek.net (hereafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and in accordance with applicable privacy laws worldwide. This Privacy Policy provides a comprehensive overview of our practices regarding the collection, use, and disclosure of your personal information.

Scope

This policy covers all aspects of our website, including but not limited to:

  • Our online platform and applications
  • Services offered through our website
  • Interactive features and forms
  • Any materials or content accessible or downloadable from our site

Please note that this policy does not extend to third-party websites, services, or products accessed through links on our platform. These entities have their own privacy policies governing data collection and usage, which are separate from ours.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You use our applications or services as an authorized user.
  2. You visit any of our websites linked to this statement.
  3. You engage with our communications, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: This may consist of your name, email address, user ID, and password.
  2. Payment Information: Details related to your payment methods, such as credit/debit card numbers, expiration dates, and security codes.
  3. Financial Information: Data about your financial status or transactions, if you choose to make purchases or payments through our platform.
  4. Purchase Information: Records of products or services you have ordered from us, including quantities and transaction amounts.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and location data.
  6. Location Data: Information about your physical location when using our services on a mobile device.
  7. Feedback: Any comments, suggestions, or reviews you provide to improve our services.
  8. Social Media Information: Details from social media platforms if you choose to connect them to your account.
  9. Product Information: Data about products or services you show interest in or purchase through our website.

We gather this data through multiple means, including manual input by users, automated tracking technologies (such as cookies and pixel tags), and third-party service providers.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These ensure the basic functionality of our platform, allowing you to navigate and access secure areas.
  • Preference Cookies: Used to remember settings and preferences, such as language selection.
  • Analytics Cookies: Enable us to track and analyze user behavior, providing insights for improvement.

Users have control over non-essential cookies through our Cookie Manager, where you can customize your cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary based on the type of data and the purposes for collection:

  • Financial and transaction data may be kept for an extended period due to legal requirements.
  • Account information is typically retained until your account is inactive for a certain period.
  • We delete or anonymize data when it is no longer needed for its original purpose.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: Some services are provided by trusted third parties, who adhere to strict security standards.

Children’s Privacy

Our website is not intended for individuals under the age of 18 (or a lower age limit as required by local law). We do not knowingly collect personal data from children, and you should ensure that any data provided by minors is done with parental consent.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
  • Erasure (Right to be Forgotten): In certain jurisdictions, you can request the deletion of your data.
  • Restriction: You may limit or restrict our use of your data in specific situations.
  • Portability: You have the right to receive your personal data in a structured format.
  • Objection: You can object to the processing of your data for certain purposes.
  • Non-Discrimination: No adverse decisions should be made solely based on automated processing of your data.

To exercise these rights or for any data-related inquiries, please contact our privacy team using the information provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage you to review this policy periodically for the latest information.

Contact Information

For any questions, requests for unsubscribe, or data privacy concerns, please reach out to us via: